FAQ
FAQ
How many sessions will I need?
Most people need 8 to 12 sessions for significant reduction. Hormonal areas like the face and bikini often need more, and areas with fine or light hair can need more again. This is exactly why the Lifetime Plan is unlimited for two years rather than a fixed session count.
How many sessions will I need?
Most people need 8 to 12 sessions for significant reduction. Hormonal areas like the face and bikini often need more, and areas with fine or light hair can need more again. This is exactly why the Lifetime Plan is unlimited for two years rather than a fixed session count.
How many sessions will I need?
Most people need 8 to 12 sessions for significant reduction. Hormonal areas like the face and bikini often need more, and areas with fine or light hair can need more again. This is exactly why the Lifetime Plan is unlimited for two years rather than a fixed session count.
Does laser hair removal hurt?
Most clients describe it as a quick snap. The Zimmer Cryo 6 runs cold air across the treatment area continuously, so your skin is already numb from the cold before the pulse lands. Sensitivity varies by person and by area, which is what the free patch test is for.
Does laser hair removal hurt?
Most clients describe it as a quick snap. The Zimmer Cryo 6 runs cold air across the treatment area continuously, so your skin is already numb from the cold before the pulse lands. Sensitivity varies by person and by area, which is what the free patch test is for.
Does laser hair removal hurt?
Most clients describe it as a quick snap. The Zimmer Cryo 6 runs cold air across the treatment area continuously, so your skin is already numb from the cold before the pulse lands. Sensitivity varies by person and by area, which is what the free patch test is for.
Is laser hair removal permanent?
Laser delivers permanent hair reduction. Treated follicles stop producing hair, but hormones can bring new follicles online over the years, which is why one free touch-up per year is built into the Lifetime Plan rather than sold separately.
Is laser hair removal permanent?
Laser delivers permanent hair reduction. Treated follicles stop producing hair, but hormones can bring new follicles online over the years, which is why one free touch-up per year is built into the Lifetime Plan rather than sold separately.
Is laser hair removal permanent?
Laser delivers permanent hair reduction. Treated follicles stop producing hair, but hormones can bring new follicles online over the years, which is why one free touch-up per year is built into the Lifetime Plan rather than sold separately.
Is it safe for dark skin?
On the right device, yes. The Candela GentleMax Pro Plus carries a 1064 nm Nd:YAG wavelength designed for melanin-rich skin, which passes safely around the melanin in your skin and targets the follicle. Clinics that turn away deeper skin tones are running the wrong laser, usually an Alexandrite-only device or an IPL.
Is it safe for dark skin?
On the right device, yes. The Candela GentleMax Pro Plus carries a 1064 nm Nd:YAG wavelength designed for melanin-rich skin, which passes safely around the melanin in your skin and targets the follicle. Clinics that turn away deeper skin tones are running the wrong laser, usually an Alexandrite-only device or an IPL.
Is it safe for dark skin?
On the right device, yes. The Candela GentleMax Pro Plus carries a 1064 nm Nd:YAG wavelength designed for melanin-rich skin, which passes safely around the melanin in your skin and targets the follicle. Clinics that turn away deeper skin tones are running the wrong laser, usually an Alexandrite-only device or an IPL.
Does it work on all hair colours?
Laser targets pigment in the hair, so it works on dark hair across every skin tone. Very light blonde, red, grey and white hair respond poorly on any device, and we will tell you that honestly at the consultation rather than sell you a plan that will not deliver.
Does it work on all hair colours?
Laser targets pigment in the hair, so it works on dark hair across every skin tone. Very light blonde, red, grey and white hair respond poorly on any device, and we will tell you that honestly at the consultation rather than sell you a plan that will not deliver.
Does it work on all hair colours?
Laser targets pigment in the hair, so it works on dark hair across every skin tone. Very light blonde, red, grey and white hair respond poorly on any device, and we will tell you that honestly at the consultation rather than sell you a plan that will not deliver.
What does it cost?
The Lifetime Plan is one fixed price per area, covering two years of unlimited sessions plus one free touch-up every year after. The number depends on the area, since a lip is not a full back. We quote it at your consultation and it does not change.
What does it cost?
The Lifetime Plan is one fixed price per area, covering two years of unlimited sessions plus one free touch-up every year after. The number depends on the area, since a lip is not a full back. We quote it at your consultation and it does not change.
What does it cost?
The Lifetime Plan is one fixed price per area, covering two years of unlimited sessions plus one free touch-up every year after. The number depends on the area, since a lip is not a full back. We quote it at your consultation and it does not change.
What happens at the free consultation?
About 20 minutes. We assess your skin and hair type, run a patch test, answer your questions and quote your plan. No pressure and no obligation.
What happens at the free consultation?
About 20 minutes. We assess your skin and hair type, run a patch test, answer your questions and quote your plan. No pressure and no obligation.
What happens at the free consultation?
About 20 minutes. We assess your skin and hair type, run a patch test, answer your questions and quote your plan. No pressure and no obligation.
How far apart are sessions?
Four to six weeks, which follows the hair growth cycle. Coming in sooner does not speed up results, because only follicles in the active growth phase respond.
How far apart are sessions?
Four to six weeks, which follows the hair growth cycle. Coming in sooner does not speed up results, because only follicles in the active growth phase respond.
How far apart are sessions?
Four to six weeks, which follows the hair growth cycle. Coming in sooner does not speed up results, because only follicles in the active growth phase respond.
Can I be treated while pregnant?
There is no evidence that laser hair removal harms a pregnancy, but there is also no research establishing that it is safe, so we do not treat during pregnancy. Hormonal changes during pregnancy also make results unpredictable. We are happy to plan your treatment for after.
Can I be treated while pregnant?
There is no evidence that laser hair removal harms a pregnancy, but there is also no research establishing that it is safe, so we do not treat during pregnancy. Hormonal changes during pregnancy also make results unpredictable. We are happy to plan your treatment for after.
Can I be treated while pregnant?
There is no evidence that laser hair removal harms a pregnancy, but there is also no research establishing that it is safe, so we do not treat during pregnancy. Hormonal changes during pregnancy also make results unpredictable. We are happy to plan your treatment for after.
What areas do you treat?
Face, lip and chin, underarms, bikini and Brazilian, legs, arms, chest, stomach, back, shoulders, and smaller areas including sideburns, ears, brows and snail trail. If you do not see your area listed, ask at the consultation.
What areas do you treat?
Face, lip and chin, underarms, bikini and Brazilian, legs, arms, chest, stomach, back, shoulders, and smaller areas including sideburns, ears, brows and snail trail. If you do not see your area listed, ask at the consultation.
What areas do you treat?
Face, lip and chin, underarms, bikini and Brazilian, legs, arms, chest, stomach, back, shoulders, and smaller areas including sideburns, ears, brows and snail trail. If you do not see your area listed, ask at the consultation.
What should I do before my appointment?
Shave the treatment area 12–24 hours prior and arrive with clean, product-free skin. Avoid sun exposure and stop self-tanning products for at least 2 weeks beforehand, and don't wax, pluck, or bleach for 4–6 weeks. Skip retinoids, acids (AHA/BHA), and hydroquinone for 7 days, and avoid chemical peels or other laser treatments for 2 weeks. No Botox for 7 days and no fillers 4 weeks before. Avoid exercise and heat for 2 hours before your session. Wear loose clothing and come 15 minutes early — your first visit includes a consultation and patch test, with a 3-day waiting period to check for reactions.
What should I do before my appointment?
Shave the treatment area 12–24 hours prior and arrive with clean, product-free skin. Avoid sun exposure and stop self-tanning products for at least 2 weeks beforehand, and don't wax, pluck, or bleach for 4–6 weeks. Skip retinoids, acids (AHA/BHA), and hydroquinone for 7 days, and avoid chemical peels or other laser treatments for 2 weeks. No Botox for 7 days and no fillers 4 weeks before. Avoid exercise and heat for 2 hours before your session. Wear loose clothing and come 15 minutes early — your first visit includes a consultation and patch test, with a 3-day waiting period to check for reactions.
What should I do before my appointment?
Shave the treatment area 12–24 hours prior and arrive with clean, product-free skin. Avoid sun exposure and stop self-tanning products for at least 2 weeks beforehand, and don't wax, pluck, or bleach for 4–6 weeks. Skip retinoids, acids (AHA/BHA), and hydroquinone for 7 days, and avoid chemical peels or other laser treatments for 2 weeks. No Botox for 7 days and no fillers 4 weeks before. Avoid exercise and heat for 2 hours before your session. Wear loose clothing and come 15 minutes early — your first visit includes a consultation and patch test, with a 3-day waiting period to check for reactions.
What should I do after my treatment?
For the first 24–48 hours, use cool compresses for any redness or swelling, avoid heat, sweat, and tight clothing, skip deodorant for 24 hours, and avoid lotions, oils, and fragranced products. Over the next couple of weeks, stay out of the sun and use SPF 30+, avoid swimming for up to 3 days, skip harsh skincare for 4–5 days, and begin gently exfoliating after 7–14 days. No Botox or fillers for 7 days after. Mild redness, swelling, and a sensation like an elastic band snap are normal; proper aftercare minimizes rarer risks like blistering or pigmentation changes.
What should I do after my treatment?
For the first 24–48 hours, use cool compresses for any redness or swelling, avoid heat, sweat, and tight clothing, skip deodorant for 24 hours, and avoid lotions, oils, and fragranced products. Over the next couple of weeks, stay out of the sun and use SPF 30+, avoid swimming for up to 3 days, skip harsh skincare for 4–5 days, and begin gently exfoliating after 7–14 days. No Botox or fillers for 7 days after. Mild redness, swelling, and a sensation like an elastic band snap are normal; proper aftercare minimizes rarer risks like blistering or pigmentation changes.
What should I do after my treatment?
For the first 24–48 hours, use cool compresses for any redness or swelling, avoid heat, sweat, and tight clothing, skip deodorant for 24 hours, and avoid lotions, oils, and fragranced products. Over the next couple of weeks, stay out of the sun and use SPF 30+, avoid swimming for up to 3 days, skip harsh skincare for 4–5 days, and begin gently exfoliating after 7–14 days. No Botox or fillers for 7 days after. Mild redness, swelling, and a sensation like an elastic band snap are normal; proper aftercare minimizes rarer risks like blistering or pigmentation changes.
Do I need to disclose any medication I’m taking with my technician?
Yes. Certain medications affect treatment safety and timing. If you've taken Accutane, you'll need to wait 6 months, and if you've been on antibiotics, wait 2 weeks. Let your technician know about any medications or skincare products you're using so they can confirm you're safe to treat. Laser treatments are also not performed during pregnancy or breastfeeding.
Do I need to disclose any medication I’m taking with my technician?
Yes. Certain medications affect treatment safety and timing. If you've taken Accutane, you'll need to wait 6 months, and if you've been on antibiotics, wait 2 weeks. Let your technician know about any medications or skincare products you're using so they can confirm you're safe to treat. Laser treatments are also not performed during pregnancy or breastfeeding.
Do I need to disclose any medication I’m taking with my technician?
Yes. Certain medications affect treatment safety and timing. If you've taken Accutane, you'll need to wait 6 months, and if you've been on antibiotics, wait 2 weeks. Let your technician know about any medications or skincare products you're using so they can confirm you're safe to treat. Laser treatments are also not performed during pregnancy or breastfeeding.
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Receive early access to promotions, offers, exclusive content, events and much more!
By signing up, you will receive Laser X offers, promotions and other commercial messages. You are also agreeing to Laser X’s Privacy Policy. You may unsubscribe at any time.
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